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Hosting · Maintenance

So you don’t have to think about it.

For every website we build: hosting, security, backups and monitoring. The plan starts when your website goes live.

SchematicUptime checks every 15 minutes, backups, servers in Germany.

At a glance.

Two plans. Same servers, same monitoring.

  • 15

    minutes between uptime checks

  • 1

    working day to restore a backup

  • 2

    working days to respond

What’s included.

With both plans.

  • Servers in Germany

    Hosting on our servers, with HTTPS.

  • Monitoring every 15 minutes

    Uptime checks, with alerts.

  • Security updates

    And a working contact form.

  • Backups

    Restore within 1 working day.

  • Changes1

    HOSTING: hourly, billed in 15-minute increments. BASIC: up to 30 minutes a month included.

  • Response

    Within 2 working days.

  • Domain in your nameAt cost. If you cancel, you get the transfer code free of charge.

HOSTING or BASIC.

Both plans start when your website goes live.

Comparison of the HOSTING and BASIC plans
FeatureHOSTINGBASIC
Ideal forSTART, BUSINESS and APARTMENTS – when you don’t need monthly changesWebsites whose content changes more often
HostingOur servers in Germany, HTTPSAs HOSTING
MonitoringUptime check every 15 minutes, with alertsAs HOSTING
UpdatesSecurity updates, contact form kept workingAs HOSTING
BackupRestore within 1 working dayAs HOSTING
ChangesAs needed, hourly (billed in 15-minute increments)Up to 30 minutes a month included, e.g. new menu prices, swapping up to 5 photos or new opening hours (unused time doesn’t carry over)
ResponseWithin 2 working daysWithin 2 working days
PricePrice in your written quotePrice in your written quote

Terms.

Term
Minimum 12 months, then cancellable monthly with 30 days’ notice
Payment
Annually in advance or monthly by standing order
Start
The plan starts when your website goes live
Availability
We don’t promise an uptime percentage, only the response time set out in your plan.
Support
Via the client portal, email or WhatsApp message, Monday–Friday 9:00–17:00
Price
Price in your written quote. The first consultation is free.

What we need from you.

  • Your details to register the domain in your name
  • Your payment choice: annually in advance or monthly by standing order

Not included.

  • Email mailboxes (on request or e.g. Google Workspace)
  • Domain costs (at cost)
  • A promised uptime percentage

Questions about hosting.

Is maintenance required?

Every website comes with one of the plans, for a minimum of 12 months. After that, you can cancel monthly with 30 days’ notice.

Where is my website hosted?

On our servers in Germany, with HTTPS. We check availability every 15 minutes.

What if the site goes down?

We get an alert the moment something stops working. We restore a backup within 1 working day.

Who owns the domain?

You do. It’s registered in your name, at cost. If you cancel, you get the transfer code free of charge.

HOSTING or BASIC?

HOSTING when you don’t need monthly changes. BASIC when your content changes more often: up to 30 minutes of changes a month, e.g. new menu prices, swapping up to 5 photos or new opening hours.

The first consultation is free.

In person in Budva or online. Tell us the name of your business and what you need – we’ll get back to you with a proposal and a fixed price.

Notes

  1. Changes beyond the included time are billed hourly, in 15-minute increments. ↩